iRecharge Bill Payment Web Application

iRecharge Web Application Design

A Bill Payment Application. Built for both direct consumers and Businesses.

iRecharge is bill payment platform that provides seamless financial solutions and access to frequently consumed services like Airtime, Internet, Electricity, Pay Cable TV, Sports Betting, Ticketing and other virtual services

Research

Research on Homepage

Heuristic Evaluation, UX Audit, Analytics Review and Moderated usability studies were carried out to understand patterns and themes related to challenges that users were facing

Most issues found on the Homepage and Dashboard were also detected on other pages of the iRecharge web application.

UI Challenges found through UX Audit, on the previous iRecharge Hompage that could negatively impact the user’s experience while using the applications.

UI Challenges found through UX Audit, on the previous iRecharge User Dashboard that could negatively impact the user’s experience while using the applications.